Posts tagged: Service Manager

Service Manager Beta1

Finally its here ! The beta of System Center Service Manager. I have been waiting for this ever since I heard about the product , now I can finally play with it.

 Beta 1 provides a wide range of functionality for you to test and evaluate:
· Distributed install
· Administration wizards for easy solution configuration
· AD connection wizard
· SMS 2003 SP3 connection wizard
· Asset inventory including the first phase of asset reconciliation in the CMDB
· Incident management including queues, customizable drop-down values, asset linking, and notification workflows
· Change management including queues, customizable drop-down values, asset and incident linking, multiple review stages, activity management and notification workflows
· A self-service portal which includes knowledge search, service request submission, and software provisioning integrated with SMS 2003 SP3
· Knowledge Management including authoring, viewing, comment and rating all integrated with Word 2007 and SharePoint 2007
· Data Warehousing and Reporting including 6 sample reports for incident, change and asset data

Please remember : Production deployments on beta 1 are not supported. We are unable to provide any upgrade from Beta 1 to Beta 2.

More information is available on the Http://connect.microsoft.com for Beta testers.

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